HSA/FSA Questions

A Health Savings Account (HSA) lets you set aside tax-free money so you can save on eligible health products and services. They are always owned individually but are sometimes available as part of your benefits package through an employer which allows you to set aside a pre-tax amount from your paycheck to fund it. If your employer doesn’t offer an HSA but you’re enrolled in a qualified High Deductible Health Plan that’ll let you participate in one, you can open your own through most major banks Account holders can either use an HSA card for their purchase on this website.

On the product page of eligible products, you will see the words:

FSA/HSA eligible: Purchase using an FSA or HSA account (please confirm coverage with your insurance provider).

When you add an eligible product to your basket you will see the following option on the payment page of the checkout:

  •  Flexible spending account / Health savings account

Select this option, enter the card details and complete your purchase.

All HSA and FSA accounts have different criteria so we always recommend checking the coverage with your insurance provider to confirm if Revitive is eligible before making a purchase.

If you purchased a product from us and your provider denies your claim then you can return the product to us. Simply contact us to obtain a return number (RMA).

  • If the device is unopened and returned in 14 days, a 100% refund will be provided. The request for a return and prepaid shipping label must be made within 14 days of receipt of device.
  • If the device is opened and returned within 60 days of receipt, a 25% restocking fee will be assessed. A 75% refund will be given. A prepaid shipping label will be provided to the purchaser to ship the device back to us.
  • After 60 days, products will not be able to be returned unless deemed faulty under warranty

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