Frequently Asked Questions (FAQ's)

To find out more about Revitive Circulation Boosters and our other Medical Devices

For most people, it takes a few weeks of daily usage of Revitive, before they start to feel the benefit. Some people start to see an improvement after only a few days, for others it may take 6-8 weeks, especially if they have been suffering for many years. Everyone's different and that's why, when you buy directly (either from the call center or from this website) we include a 60-day (8 weeks) trial period, so everyone has a chance to feel the Revitive benefit.

Revitive has been specifically designed to be used, at home, by people of all ages. The easy-to-read manual, as well as the remote control, makes the device very simple to operate and easy to use. Simply turn Revitive on, place both feet on the pads, and set the intensity level - sit back, relax and let the device go to work.

It is recommended to use Revitive daily, for 20-30 minutes. Some people find they get additional benefits from using Revitive more than once a day.

Do not stand on the machine. Use only when sitting down. Place your bare feet on the foot pads. Use the remote control or the buttons on the device to switch it on and begin the program. You can then increase the intensity to the desired level. Sit back, relax and enjoy.

Exercise is important and Revitive Circulation Booster is not designed to replace exercise. Research has shown that compared to 20 minutes of heel-toe raising exercises, Revitive Circulation Booster was at least or even more efficient at resolving swelling and circulation.

Revitive Circulation Booster helps increase circulation throughout the lower legs, ankles and feet.

All Revitive Circulation Booster devices are designed to be portable, lightweight and easy to store. You can compare the width to a large dinner plate or a 12-inch record. The average weight is 1.5kg.

Revitive ProRelief is mains operated. All other models operate via a rechargeable lithium-ion battery.

Revitive Circulation Booster makes no operating noise. However, it does beep at switch on and switch off, one beep at the start and three beeps at the end.

No, the Revitive device does not heat up. However, increasing blood circulation will naturally increase foot temperature, helping cold feet.

TENS is only available through the body pads on models that offer Dual-Mode EMS and TENS. The foot-pads provide EMS only.

Look at the display on the device. If the Body Pads are in EMS mode, you will see the EMS symbol. If the Body Pads are in TENS mode, you will see the TENS symbol

You may have pressed the other stimulation mode button by accident. The Solution: Pressing the opposite stimulation mode button (i.e. pressing the TENS button when already in EMS mode or vice versa), will reset the timer back to 30 minutes. The intensity will also be reset to zero.

Revitive Circulation Boosters should not be used by some people - click here to learn more.

 

For most people, it takes a few weeks of daily usage of Revitive, before they start to feel the benefit. Some people start to see an improvement after only a few days, for others it may take 6-8 weeks, especially if they have been suffering for many years. Everyone's different and that's why, when you buy directly (either from the call center or from this website) we include a 60-day (8 weeks) trial period, so everyone has a chance to feel the Revitive benefit.

Revitive Osteoarthritis-Knee includes two pairs of large Revitive Thigh Pads, which are used in "Arthritis Mode" (which is unique to the Osteoarthritis-Knee device). The Arthritis mode applied via the Thigh Pads strengthens the thigh muscles that support the knee - helping to reduce stress on the knee and relieve pain.

It is DualAction because it provides relief in two ways: from the feet up (via footpads) and the thigh down (via the Revitive Thigh Pads, in "Arthritis Mode") for better management of symptoms related to knee osteoarthritis.

Revitive Osteoarthritis-Knee has been specifically designed to be used in the comfort of your own home. The easy-to-read manual, as well as the remote control and simple-to-apply Revitive Thigh Pads make the device very easy to use. Simply turn it on and then either place both feet on the Revitive or apply the thigh pads, adjust the intensity (see manual for more detail) and then sit back, relax and let the device go to work.

Do not stand on the machine. Use only when sitting down. Place your bare feet on the foot pads if using the device for stimulation from the feet up. Use the remote control or the buttons on the device to switch it on and begin the programme. You can then increase the intensity to the desired level. The Revitive Osteoarthritis-Knee foot-pads are recommended to be used for 20-30 minutes each day. It can be used up to 6 times ie. a maximum of 3 hours per day. Note: The foot-pads will not produce a stimulation if the Thigh Pads are plugged in.

The Revitive Thigh Pads are designed to be used whilst seated. Place one Thigh Pad across your thigh, a few centimetres away from your groin area, and place the second Thigh Pad, on the same thigh, a few centimetres from the top of your kneecap. Use the remote control or the buttons on the device to switch it on and begin the programme. Increase the intensity to the desired level. It is recommended that the Thigh Pads be used on the affected leg (knee) for 20 minutes, once a day, 5 days a week. Find a routine that words for you, perhaps using the Thigh Pads on Monday to Friday and not at the weekend. In total do not use Revitive for more than 6 sessions of 30 minutes (or the equivalent) per day. This may result in muscle fatigue. Note: The Thigh Pads cannot be used at the same time as the foot-pads. Using the Thigh Pads will automatically turn the foot-pads off.

No, you can only do one at a time, as you need to target different areas & muscle-groups with the foot-pad treatment and with the Thigh Pads treatment.

No. Only Thigh Pads can be used with Osteoarthritis-Knee device. The unique 10/50 second regime is only suitable for thigh-muscle strengthening, and will not work on any other body areas.

We recommend using Revitive Osteoarthritis-Knee Thigh Pads for 20 minutes, once a day, 5 days a week. Find a routine that words for you, perhaps using the Thigh Pads on Monday to Friday and not at the weekend. In total do not use Revitive for more than 6 sessions of 30 minutes (or the equivalent) per day. This may result in muscle fatigue.

The therapy has started and has reached the rest period. You will need to wait for up to 50 seconds before the stimulation will start again. Useful information on adjusting the intensity level: At the start of the therapy there will be 30 seconds of stimulation to help you set the right intensity level. This is followed by a rest period of 30 seconds when you will feel no stimulation. For the remainder of the therapy session you will feel 10 seconds of stimulation, followed by a 50-second rest period which repeats until the end of the therapy. Adjust the intensity when you can feel the stimulation being applied to your thigh. It is not possible to adjust the intensity during the rest period.

The Thigh Pads are only suitable for use with the Revitive Osteoarthritis-Knee device and will not be effective for any other areas of the body.

Revitive Osteoarthritis-Knee should not be used by some people - click here to learn more.

 

Revitive Aerosure can be taken on holiday - be sure to pack a travel adapter if you are holidaying outside of Australia. When fully charged, Revitive Aerosure can be used for up to a week before needing to be recharged.

Effects vary between individuals so we cannot guarantee how long it will take to see an improvement in breathlessness. Continue to use the device as per the instructions. Always ensure the lips form a tight seal around the mouthpiece when breathing through the device and always breathe through the mouth when using Revitive Aerosure. You should feel a resistance when breathing through Revitive Aerosure.

The mouthpiece may become loose during usage due to a build-up of saliva. If you feel the mouthpiece is at all loose, remove the device from your mouth and dry it with a paper towel. You can then continue to use the device as per the user guide instructions.

You need to breathe in and out through your mouth to receive the benefits of using the device.

Revitive Aerosure is electrically driven and therefore is not dependent on pressure generated by the user but you may need to breathe deeply for optimal performance.

Aerosure can be used by people who have had COVID-19. It is important to wait 4-6 weeks after the first virus symptoms before using Aerosure. This is to ensure that the virus has cleared before using Aerosure.

There is a useful Therapy Application Table provided with the device to help determine the right treatment time for your specific condition.

Ultrasound waves, with a vibration of 1 million times per second are too fast to see or feel. Therefore, you will not feel any sensation when using Revitive Ultrasound.

To confirm your Revitive Ultrasound is operating, follow the Treatment Head test:

  • Hold the device horizontally with the Treatment Head facing upwards. Place a large drop of water on the Treatment Head and spread in a circular motion for a few seconds (do NOT immerse in water).
  • Lightly press one finger onto the Treatment Head. The water will visibly vibrate, demonstrating that the Treatment Head is working correctly.

For more details, please consult your user manual.

If you have been using the device and it will no longer turn on, its possible that it is too hot. Try turning it off and allowing it to cool. If this does not work, please call our Customer Service team.

This is usually due to poor contact between the treatment head and the body. Try applying a generous amount of Ultrasound Gel to create good contact between the Treatment Head and the body. Treatment is automatically restored when good contact is restored.

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