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Returns and Refunds

We want you to be 100% happy with your Revitive Circulation Booster which is why we offer a 90-Day Money-Back Guarantee across all devices when purchased directly from us. 

We offer free returns* on all Circulation Booster devices that are within their 90-day trial period, or within warranty for customers who live in the mainland UK.

Customers who fall into the remote delivery area, or who live in the Channel Islands or the Isle of Man will be charged an £8.99 returns fee. See here for more information on postcodes included in the remote delivery area.

*UPS will attempt to collect your returns package on your nominated date on one occasion only. If the package is not available for collection on the nominated date (for example, if you are not home during collection), the driver will leave a return label along with a calling card. You may then either take the package to any UPS drop-off location free of charge or arrange (directly with UPS) a second collection of the return package for an additional fee.

If you have purchased a Revitive Circulation Booster directly from Revitive and have changed your mind about your device, you may return your device free of charge* within 90 days from the date you received your order.

Unless you are returning a faulty product, the product must be returned in perfect working order. If you have used the device, please ensure you have wiped it clean.

Unfortunately, you cannot return your Revitive Circulation Booster if you are outside of your 90-day trial period. If your item is faulty, however, you can arrange a warranty repair by contacting our Customer Services team on 0800 014 6377. 

Please note: The 90-day trial is only applicable to devices purchased directly from us. 

*Returns are free for Mainland UK customers. Those who fall into the remote delivery area, or who live in the Channel Islands or the Isle of Man will be charged an £8.99 returns fee. See here for more information on postcodes included in the remote delivery area.

We understand that everybody is different, and it may take some people longer than others to feel the benefits of Revitive - that's why we offer a 90-Day Money-Back Guarantee to ensure you get the most out of your device. 

However, in the unlikely event you'd like to return your Circulation Booster within your 90-day trial period, you can do so by following the link below, or contacting our support team on 0800 014 6377.

Start Your Return

If you purchased your Revitive Circulation Booster from one of our retailers including Boots, Argos, Lloydspharmacy, or Amazon, please contact them directly in the first instance.

However, if there is a fault with your Circulation Booster and your device is within warranty, please contact our support team on 0800 014 6377 to arrange a repair.

We offer a 3-Year Warranty on the Revitive Medic, Medic Knee, Coach, and ProHealth and a 2-Year Warranty on the Revitive Essential when purchased directly from us. 

We also offer a 2-Year Warranty on devices purchased from retailers including Boots, Argos, Lloydspharmacy, or Amazon. 

The warranty covers defects in materials, workmanship, and functionality. 

Whether your device was purchased from another retailer, or you purchased directly from us, please contact our support team on 0800 014 6377 to arrange a repair or replacement* of your device, free of charge**.

Please note: You will be asked to provide proof of purchase in order to process your return.

*Replacement is subject to inspection and will be offered if the device cannot be repaired.
**Returns are free for Mainland UK customers. Those who fall into the remote delivery area, or who live in the Channel Islands or the Isle of Man will be charged an £8.99 returns fee. See here for more information on postcodes included in the remote delivery area. 
More On Warranty

If your Circulation Booster is faulty but is outside of its warranty period, we offer a repair service for a £75 fee, applicable to all areas of the UK.

To organise a repair of your Circulation Booster, please contact our support team on 0800 014 6377.

Once we have received your return, your refund will be issued within 3 - 5 working days. 

There is a £7.99 collection fee for all Aerosure or Ultralieve returns. This charge will be deducted from the total refund amount issued back to you. 

Due to hygiene reasons, we can only accept returns on devices that have been unopened and unused within 14 days of receipt. 

We cannot accept the return of Aerosure or Ultralieve after 14 days of purchase, or if the seal on the packaging has been broken, unless the product is faulty. 

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