25th March 2026 to 19th May 2026

 

Terms and Conditions

 

Available in England, Scotland and Wales only.

Republic of Ireland and Northern Ireland are excluded.

 

1. This offer is made by Revitive (Actegy Limited) (Registered number: 04819502), The Lightbox Willoughby Road Bracknell, Berkshire, RG12 8FB.

2. This promotion is available for a limited time from 25th March 2026 – 19th May 2026 inclusive on the Revitive Medic, Medic Knee and Medic Coach devices (excludes ProHealth) purchased from Boots either instore or online. This offer is not valid for purchases made from any other Retailer.

3. Free returns will only be available for shipments posted from mainland England, Wales and Scotland.

4. This offer is open to individuals who have purchased an eligible Revitive product and used it for a minimum of 28 days. If after trying the product, you are not satisfied with it, you may apply for a refund in accordance with these terms and conditions.

5. The guarantee period runs from the date of purchase.

6. If you are not satisfied with the product within the guarantee period, please:

a. Submit the refund request within 90 days from date of purchase by completing the online form (www.myrevitive.com) or by contacting our Consumer Care Team on 0800 014 6377; and

b. Providing the original proof of purchase - receipt or invoice (photocopies are not accepted);

7. Only one refund request will be accepted per household.

8. The product must be received by us within the guarantee period.

9. Money back will be paid by bank transfer (BACS), for the price paid (net of any promotion or discount), within a period of 28 days of receipt of the product and completed documentation.

10. No responsibility can be accepted for claims lost or delayed in the post, or incomplete or illegible forms. Proof of posting will not be accepted as proof of delivery.

11. The device should be returned in full working condition, showing only normal wear, in its original packaging and with all accessories and manuals included.

12. All care should be taken to ensure the returned product is adequately packaged and protected from transit damage to avoid loss or damage. We reserve the right to deduct from the refund the cost of rectifying any loss or damage to the product.

13. We will not accept any liability for additional costs associated with the return, proof of delivery or carriage of the Product.

14. This is a consumer promotion only and neither retailers nor wholesalers may apply.

15. This offer cannot be used in conjunction with any other promotion run by Revitive (Actegy Ltd) in respect of the product.

16. This offer can only be redeemed directly with Revitive (Actegy Ltd) and not through Boots.

17. We shall not be liable for any delay or failure due to any event beyond our control.

18. Revitive (Actegy Ltd) reserves the right to end this promotion at any time. You can still claim under these terms for any eligible purchase made until the termination date.

19. This promotion does not affect your statutory rights.

20. For details on how personal data is collected, used, stored and your rights under UK GDPR, please refer to the “Personal Data” section at the end of this document.

21. These terms and conditions will be interpreted in accordance with the laws of England

 

If you are unsatisfied with your product, and it qualifies for the money back guarantee promotion, please Consumer Care team on 0800 014 6377 - Monday - Friday: 9:00 am – 5:00 pm.

 

 

 

PERSONAL DATA (UK RESIDENTS)

 

For the purposes of managing the Offer, Revitive (Actegy Ltd), acting as the data controller, collects and processes participants’ personal data (such as name, address, email address, bank details, etc).

 

Personal data is processed for the following purposes: assessing and administering refund requests, fulfilling contractual and legal obligations, preventing fraud and providing customer service. These processing activities rely on the performance of the contract and Revitive’s (Actegy Ltd) legitimate interests.

 

Personal data is retained only for as long as necessary to administer the Offer and is then archived or deleted in accordance with applicable legal retention periods.

 

Bank details will only be used to process the refund.

 

Under the UK General Data Protection Regulation and the Data Protection Act 2018, participants have the right to access, rectify, erase, restrict or object to processing, request data portability and lodge a complaint with the UK Information Commissioner’s Office (ICO). These rights may be exercised by contacting our Consumer Care team on 0800 014 6377 or by writing to Revitive (Actegy Limited) The Lightbox Willoughby Road Bracknell, Berkshire, RG12 8FB.

 

Further details on how Revitive (Actegy Ltd) processes personal data can be found in the UK Privacy Policy at: https://www.revitive.com/privacy-policy